Dealing with Difficult Individuals and Situations
Date and Time
Wednesday Nov 5, 2025
8:00 AM - 5:00 PM CST
Location
WCTC | Corporate Training Center
800 W Main St, Building Q
Pewaukee, WI 53072
Fees/Admission
365.00
Contact Information
Latonia Pernell
262-691-7829
Send Email
Description
Knowing how to effectively deal with difficult individuals will benefit both the participant and their organization. Specific strategies on how to face conflict more confidently will be covered in this workshop, as well as how to handle awkward situations that cause frustrations, anger, and an unproductive environment.
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Identify and understand problem personalities.
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Learn techniques to diffuse explosive situations, that create positive and supportive dialogue.
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Review a six step model for managing conflict.
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Identify your conflict style and assess the state of your team.
Printed courtesy of www.oconomowoc.org/ – Contact the Oconomowoc Area Chamber of Commerce for more information.
173 East Wisconsin Avenue, Oconomowoc, WI 53066-3056 – 262-567-2666 – membership@oconomowoc.org