Care Coach
Provide holistic, individualized, and trauma-sensitive care to female adult victims of commercial sexual exploitation. Through staff, advocates, volunteers, community partnerships providing Christ-centered stabilization supportive living and community restorative living.
Position: Care Coach
Oversees specific household operations and resident care, during day, evening/weekend activities in team dynamic.
We will provide continual training in all areas of trauma support, working with addictions, spiritual authority, etc.
Preferred Qualifications
- Emotional maturity, Avail/Flex with schedule, knowledge of substance abuse/recovery, empathy, prior experience with traumatized population, spiritual maturity
This is a part or full-time position. This position involves direct care with the residents. This role reports directly to the Executive Director. The day hours are between 8am-8pm. Be prepared to be stretched and blessed continually by God.
Position Specific Duties
? Oversee shift household operations, including:
- Manage activity schedules.
- Lead and facilitate classes with residents.
- Assist volunteer activities when scheduled.
- Complete appropriate documentation of resident case files and staff communication.
- Report any resident or facility incidents to the Coach Manager ASAP.
- Responsible for overseeing resident care - including medication needs, their individualized care plan goals, general health, and other needs.
- Build relationships with residents and encourage growth as a coach(in collaboration with the house staff team).
- Be present and available for emotional support, spiritual encouragement and prayer.
- Implement the safety protocols in all situations.
- Prepare housing needs for new intake (her room, welcome basket).
- Preparation with current residents for incoming resident
- Complete intake documentation & review with resident in first 3 days.
- Maintain a stable, safe environment and facilitate conflict-resolution within Home
- Implement trauma-sensitive corrective conversations and redirection where needed, while keeping household physical and emotional safety in mind.
- Respond appropriately, with respect and compassion, when enforcing house rules.
? Maintain Redeem & Restore Center core values, policies, and code of conduct
? Other duties as assigned by the RRC ED.
? Skills
- Experience working with persons in crisis - remaining calm in intense situations.
- Faith & Prayer understanding and authority
- Ability to be understanding, sensitive, and appropriate.
- Ability to calmly and maturely approach conflict resolution.
- Ability to work in a team environment > nonjudgmental, not easily take offense, open and transparent, clear sense of boundaries.
- A strong sense of respect for confidentiality with both residents and fellow employees.
- Willing to be trained and lead residents through curriculum
- Strong understanding and practice of self-care.
- Ability to legally operate a motor vehicle and provide own transportation.(safe driving record)
- Understanding of general household tasks - cooking, laundry, etc.
- Mature relationship with Jesus Christ
- Demonstrate maturity, decisive action, and sound judgment.
- Compassionate with healthy boundaries.
- Trustworthy and demonstrates integrity.
- Patience and calm in stressful situations.
- Passion for walking along side women who have been severely abused
- Lovingly intentional in relationships without manipulation.
- Flexibility and humility with responsibilities, expectations, and fellow staff.
- Self-aware and intentional with self-care.
Start Pay/Salary: $15/hour - $34,000
Benefits:
- 2 weeks paid time off
- 6-10 hour shifts – Occasionally may need to cover night shifts
- Reliably commute or planning to relocate before starting work (Required). Waukesha, Wi.
- High school or equivalent (Required)
